Over $4 Trillion USD of online shopping carts are ABANDONED.
Why are carts abandoned?
Poor freight options lead to lost sales!
High Shipping Costs
Unsure on shipping costs
Average Fulfilment is 3-5 Working Days
The Passel Process
How can Passel help?
Passel helps retailers gain more sales by providing inexpensive, convenient and delightful 3-hour deliveries.
Using a flexible crowd-sourcing platform, Passel manages local deliveries via regular people living and working in the local community.
1) Retailers gain additional sales revenue.
2) Customers receive a much better level of service.
3) Delivery members receive a gift voucher.
4) Shopping centres continue to thrive as busy community hubs.
5) Reduced vehicle trips equal a lower environmental footprint.
Frequently Asked Questions
What can Passel deliver?
- Alcohol, tobacco products, firearms and schedule pharmaceuticals
- Freshly cooked food or food requiring a constant temperature in transit
- Items over 20kg
- Items that require more than one person to carry
Who are Passers?
Passers are regular people who spend time in shopping centres. Many
Passers have registered for the opportunity to offset their
Is this the Uber for couriers?
The “Uber for couriers”
The key difference is that casual couriers, much like professional couriers, are on the road trying to make a living, even if only for a few hours a day.
Passers are normal people who only will do a delivery if it’s convenient for them.
What is your service guarantee?
Passel provides a 100% service guarantee. We will always deliver. Whenever your stores are open, every day, evening weekend and public holiday.
If there is a problem with a delivery, Passel will provide a replacement to the receiver at no cost and as quickly as possible.
How does billing work?
The retailer is not charged until delivery is confirmed by the receiver.
How can the retailer be confident delivery will happen?
We have Passers everywhere, all the time. Our technology is cutting-edge AI that enables us to be certain every delivery request will be allocated
Passel manages the entire process from pick up in the store to delivery confirmation. We understand that your online customers are extremely valuable and will ensure that the service is seamless. This is supported by our guarantee.